FAQs
How do I report an emergency?
How do I report an emergency?
Call 000 for Police, Ambulance and Fire services. Alternatively, you can call 112 from mobile devices.
General enquiries, maintenance and non-emergencies: Call Mackay Regional Council on 1300 622 529.
How can I stay up-to-date with the latest information and trail updates and events?
How can I stay up-to-date with the latest information and trail updates and events?
Follow the Finch Hatton MTB social accounts, download the Trailforks app and subscribe to receive ‘Trail Tales’ email updates.
Who can utilise the pump track?
Who can utilise the pump track?
The pump track has been designed for mountain bike riders; however, other bikes and scooters can utilise it.
I’ve had an accident/injury/incident at Finch Hatton MTB, what do I need to do?
I’ve had an accident/injury/incident at Finch Hatton MTB, what do I need to do?
Contact emergency services or seek medical assistance if required.
Riders ride at their own risk. Mackay Regional Council or its servant will not accept any liability, loss, damage, injury or death that may occur at this facility.
For general information, contact 1300 622 529.
Are the trails available all year?
Are the trails available all year?
Yes, unless there is a severe weather event.
Who do I contact for event enquiries?
Who do I contact for event enquiries?
Please contact Mackay Regional Council’s Economic Development team on 1300 622 529 or finchhattonmtb@gmail.com
What is included in Stage 2 of this project?
What is included in Stage 2 of this project?
Stage two will be approximately 82 kilometres in length and include a combination of airflow and gravity trails as well as a 40-kilometre wilderness trail from Eungella to Finch Hatton.
Are the trails free to ride?
Are the trails free to ride?
Yes, the trails are free to ride.
How do I get to the top of the trail network?
How do I get to the top of the trail network?
You can ride to the top via the G’Day G’Day trail (climbing trail) or utilise the services of Off Camber, commercial shuttle operator.
How do I report unsafe trail conditions, hazards (i.e. fallen tree, snake, injured wildlife) or if a trail needs maintenance (damaged trail)?
How do I report unsafe trail conditions, hazards (i.e. fallen tree, snake, injured wildlife) or if a trail needs maintenance (damaged trail)?
Call Mackay Regional Council on 1300 622 529. Advise council’s customer service team of the type of report, trail name, location on the trail and any other important information.
Who designed the trail network?
Who designed the trail network?
Mackay Regional Council engaged one of the largest and most experienced mountain bike trail companies in the world, World Trail, to undertake the conception, design and construction of stage one of Finch Hatton MTB.
Who maintains the Finch Hatton MTB trails?
Who maintains the Finch Hatton MTB trails?
Mackay Regional Council’s trail crew maintains the trail network.
Who are the traditional custodians of this land?
Who are the traditional custodians of this land?
The traditional custodians of the Mackay region are the Yuwi, Widi, Barada Barna and Birriah peoples.